Advantage Software has tailored their system to optimally meet our unique requirements in both the entertainment and brand space. We believe in Advantage Software and it is an integral part of our business operations. Kelly Regenold Des Moines, IA It is refreshing to partner with a software company that listens and is constantly looking for better ways to help us manage our business.
The addition of the advanced report writer, risk analysis and web-based software are just a few examples of their commitment to their customers. Their knowledgeable and friendly support team is also a huge benefit. Mary Ann Wilson Baltimore, MD Your training and implementation team came to our agency and made four days of training painless! The Advantage team was excellent at keeping focus, and kept our employees engaged!
Your team stayed late, came in early, worked part of a Sunday, all in an effort to make sure we were comfortable. Kim Weprin Wichita, KS I had a meeting with my IT company and they told me about Advantage having the best customer service and technical support around.
They said in working with some of the largest corporations in the tech world, Advantage is leaps and bounds ahead of them. And I agree that you have a top notch group of people at Advantage Software! I do have to say that your implementation of the dynamic report writers is by far the best report writer I have seen anywhere in my 30 years in IT and Agencies!
Congratulations and Thanks. Having worked with Quickbooks, Netsuite, Sage, Foundation and all manner of home-grown horrors Advantage is a wondrous breath of fresh air. I'm the IT Director and have not had a single incident or technical issue with Advantage beyond your occasional password reset. They greeted us, recognizing our number, and were enthusiastic, professional, and unbelievably swift to answer any question or to solve any issue.
I love that the software is hosted at least for us. A joy to not have to deal with local servers, network shares, etc.
Users will of course forget those, or write them on a sticky on their monitor bad. We ended up making a chart of people's user logins and keep it in 1Password. Not a huge deal. Eileen from Situation Interactive. Industry: Marketing and Advertising. Time Used: Less than 12 months. Working with the Advantage team has been an amazing experience.
From implementation to training, and now through regular daily use the team at Advantage has been supportive, communicative, and always willing to help. Remote training was a fantastic option for us, and left us with amazingly detailed videos to reference as we began really working with the tool.
Their support staff is patient, knowledgable and can easily help troubleshoot any issue faced. We are so thrilled with the level of customer support offered to us at every turn, even when the issues are clearly user errors. When switching to Advantage, we were looking for a tool that allowed us to more seamlessly integrate our billing, media and project management needs all in one platform. Prior to the switch much of our media billing needed to be manually entered into the system, as all buying took place on third party sites.
With the switch to Advantage, we were able to integrate our media campaigns into the Advantage software, cutting down on the manual work needed in the billing process. Additionally, we loved the project management tools, and robust reporting capabilities available.
Any new software implementation is a challenge. There is a lot of work that goes into the setup of Advantage because it is such a robust tool. Really understanding how all the pieces fit together for your business and for the systems daily use is very important and one that must be addressed at the start of the process.
We are still learning all the aspects of the impacts of choices we made during implementation. With all that said, the advantage team has been with us every step of the way to help us maximize the tool for our agency.
They are always open to software enhancements, and so any minor inconveniences we have faced they have heard our feedback on how to improve it for us.
Reasons for Switching to Advantage. We were looking for a more fully integrated platform that allowed for more automated media buying. Bethany from Summit Marketing. Time Used: Less than 2 years. We've been told it is a better tool for us to track how many hours everyone is using and estimate time we will need for new projects. We changed to this for project management and time tracking. It is one of the most frustrating interfaces I've ever seen. Nothing is intuitive.
You have to click so many times to just get to the thing you need. Response from Advantage Software Company. Hi Bethany, Thanks for taking the time to share your experience. I'm disappointed that you're having frustrations. We released a major update to UX earlier this year and the response has been overwhelmingly positive, particularly on our time-sheet module.
We want to make sure you're getting all the support you need to manage your day with our all-in-one agency management platform Accounting, Project Management, Media. Please feel free to respond to the notification email and I'll personally work with you to align the right resources. I'll also reach out to the designated contact at your agency to see if there's anything we can do to better support you.
Looking forward to connecting! Maria from Preston Kelly. I love Advantage. I have worked in other software systems 3 and implemented Advantage 2 times. Information is displayed in weekly, monthly, year to date and running week totals.
If you would like to have more information about our Advantage In-House Agency Software , or to schedule an online demo, please contact Ellen Coulter at or email ecoulter gotoadvantage. Here are some of our Advantage software tools that assist will assist you in making these challenging decisions: Project Schedules: Plan and forecast workload using Project Schedules to manage approved and estimated work. Workload Management: Assign staff members to projects by team or role with complete visibility into individual availability.
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Technorati Tags: in-house agency software , ad agency software , ad agency project management software , in-house ad agency. Labels: ad agency accounting software , ad agency business planning , ad agency management software , ad agency project management , ad agency project management software , ad agency project software , ad agency software , in-house ad agency software , in-house advertising agency software , in-house agency software , web-based agency software.
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